1. The box
Genuine Hitachi Magic Wands always come in a box. If your massager arrives packaged simply in plastic, it is likely to be a fake. This is a genuine Magic Wand Original in its box and it weighs 680g.
2. Weight and quality
Although the Magic Wand is a handheld product, it is made from high quality materials and should feel substantial. Both the Hitachi Magic Wand Original and Rechargeable weigh more than 500g. If it is lighter than this, it is not the genuine article.
3. Power cord
The Hitachi Magic Wand is designed for use in the US so it comes with a US power cord and not a UK one. The product can be used in the UK using a voltage adapter like the ones we provide for free but if it comes with a UK power cord fitted, it is likely to be a fake.
As well as being made from lower quality materials, the counterfeit Hitachi Magic Wands are simply not as powerful or effective as the real thing. The best way to avoid any doubt is to only buy your Magic Wand and attachments from reputable retailers.
5. Use of the name Hitachi
Genuine Magic Wands will not include the name Hitachi on either the product or the box. The real product names are Magic Wand Original and Magic Wand Rechargeable. If they are referred to in any other way, the products are counterfeit.
The company which distributes Magic Wands is called Vibratex and this should be included on the labelling of the product.
The HV-250R was discontinued back in 2013 so any new products with this model number are likely to be fake. The switch is on the replacement Magic Wand Original and no longer includes the brand name Hitachi.